Statistics Poland: Use of Technology in Enterprises
In 2026, 17.8% of companies in Poland use AI (a two-fold increase), and 58.6% use the cloud. Check out the latest CSO report on digitalization
Use of information and communication technologies in enterprises
The percentage of enterprises purchasing cloud computing services stands at 58.6% and has increased by 3.3 pp compared to 2025. Over a quarter of enterprises employ ICT specialists.
According to the results of the survey on the use of information and communication technologies (ICT) in 2026, 98.7% of enterprises have access to the Internet, including 92.8% via a fixed broadband connection. In enterprises, 60.3% of employees have access to the Internet at their workstations.
The survey showed that 70.7% of enterprises have their own website, while social media is used by 48.6% of entities.
Cloud computing services are purchased by 58.6% of enterprises. The most frequently purchased cloud services are e-mail services, indicated by 41.5% of companies, file storage services – 36.4%, and office software – 35.8%.
Compared to 2025, the percentage of enterprises using artificial intelligence technologies doubled (by 9.1 pp to 17.8%), including technologies generating images, sound, or video (by 7.0 pp to 9.9%) and technologies generating text or voice (by 4.4 pp to 9.7%).
chart: Enterprises using artificial intelligence technologies
(in % of total enterprises)
Artificial intelligence is most commonly used in marketing and sales (11.1% of companies). It also supports office work and management processes related to decision-making (9.6% of companies).
The percentage of enterprises employing ICT specialists in 2026 is 25.7%. It remains differentiated depending on the size of the enterprise (from 18.8% in entities with 10–49 employed persons to 87.7% in those with 250 or more employed persons).
chart: Enterprises using artificial intelligence technologies
(in % of total enterprises)
ICT security measures are applied by 91.4% of enterprises, and the most common safeguard is identification and authentication with a strong password (used by 81.1% of companies).
In 2026, 36.6% of enterprises have an Internet connection with a bandwidth of at least 500 Mb/s, i.e., 3.3 pp more than a year earlier. The percentage of entities with such a connection remains highest among large enterprises (with 250 or more employed persons), and it is in this group of companies that it increased the most year-on-year (by 5.1 pp to 63.4%).
In 2025 (i.e. the year preceding the survey), 18.2% of enterprises conducted e-commerce sales. Every tenth company carried it out via online trading platforms (10.4%) or their own websites or apps (12.4% of companies).
